iTQ Level 2 E-mail Using Outlook XP

Description

This optional unit of ITQ Level 2 teaches the skills required to use more advanced e-mail features, such as address books, archive folders, and compression. It covers problems associated with e-mail use, such as spam and viruses, as well as formatting and exchanging information. Data is available to download.

CONTENTS:

Outlook Components

Creating Contacts

Calendar

Creating Appointments

Setting Reminders

Scheduling Appointments

Creating Messages

Formatting E-mail

Sending Mail to Groups

Receiving Messages

Creating Folders

Saving and Archiving

E-mail Attachments

Using Web Based E-mail

Using Live Messaging

Printing