Maximizing SAP ERP Financials Accounts Receivable (H3121)

Description

Every company implementing SAP ERP Financials has use for the Accounts Receivable (AR) component, but many never utilize it to its full capacity. This often leads to decreased return on investment and increased user fatigue. In this book, you'll find tools and strategies for avoiding this scenario by maximizing and enhancing your SAP ERP Financials Accounts Receivable implementation!

Implementation and Configuration

Get practical advice from an experienced SAP consultant on all of the major functionality in SAP ERP Financials Accounts Receivable, and learn how to implement it effectively.

Technical Enhancements and Add-ons

Learn how Authorization Objects, BTEs, BAdIs, and BAPIs can be used to enhance and extend your AR implementation with a minimum of configuration and user training.

Get Hands-on with Specific Functionality

Understand the core Accounts Receivable functions like never before: dunning, AR transactions, revenue recognition, credit management, tax processing, and more are all covered in serious detail.

Extend Your Return on Investment

Go beyond the basics to extend your AR ROI with focused coverage of SAP Financial Supply Chain Management, AR reporting, and Additional Billing.

Expert Advice and Guidance

Get answers to the tough questions about special issues and situations from a seasoned SAP consultant who has spent many years in the trenches on numerous SAP ERP Financials and AR implementations.

CONTENTS:

... Preface ... 19

1 ... Customer Master Data ... 25

1.1 ... Organization of Customer Master Data ... 25

1.2 ... General Data View ... 29

1.2.1 ... Address ... 30

1.2.2 ... Control Data ... 33

1.2.3 ... Payment Transactions ... 36

1.2.4 ... Marketing ... 38

1.2.5 ... Unloading Points ... 39

1.2.6 ... Export Data ... 39

1.2.7 ... Contact Person ... 40

1.3 ... Company Code Data View ... 41

1.3.1 ... Account Management ... 42

1.3.2 ... Payment Transactions ... 45

1.3.3 ... Correspondence ... 48

1.3.4 ... Insurance ... 51

1.4 ... Sales Data View ... 52

1.4.1 ... Sales ... 52

1.4.2 ... Shipping ... 55

1.4.3 ... Billing Documents ... 57

1.4.4 ... Partner Functions ... 60

1.5 ... Transactions ... 61

1.5.1 ... Master Data Maintenance ... 61

1.5.2 ... Change Management ... 62

1.5.3 ... Customer Block and Deletion Indicators ... 63

1.5.4 ... Reports ... 65

1.6 ... Configuration Activities ... 65

1.6.1 ... Customer Account Groups ... 65

1.6.2 ... Customer Number Range ... 67

1.6.3 ... Customer Master Texts ... 67

1.6.4 ... Customer Message Control ... 68

1.7 ... Technical Reference ... 69

1.7.1 ... SAP Notes ... 69

1.7.2 ... Authorization Objects ... 70

1.7.3 ... Tables and Structures ... 71

1.8 ... Enhancements and Modifications ... 72

1.8.1 ... Enhancements ... 72

1.8.2 ... Business Add-Ins (BAdIs) ... 72

1.8.3 ... BAPIs ... 73

1.9 ... Summary ... 74

2 ... Accounts Receivable Transactions ... 75

2.1 ... Basic Concepts ... 75

2.1.1 ... Ledger ... 76

2.1.2 ... Document Type ... 76

2.1.3 ... Document Number ... 78

2.1.4 ... Document Dates ... 79

2.1.5 ... Posting Period ... 80

2.1.6 ... Posting Key ... 81

2.2 ... AR Transactions - General Interface ... 83

2.2.1 ... Initial Screen ... 83

2.2.2 ... Subsequent Screens ... 85

2.2.3 ... Field Status Group ... 86

2.3 ... AR Transactions - Enjoy Interface ... 87

2.3.1 ... Document Header ... 88

2.3.2 ... Document Line Items ... 89

2.3.3 ... Layout Management ... 91

2.4 ... Other AR Transactions ... 92

2.4.1 ... Maintain Payment Terms ... 92

2.4.2 ... Document Change, Display ... 95

2.4.3 ... Document Reversal ... 96

2.4.4 ... Post with Reference ... 97

2.4.5 ... Customer Line Items (FBL5N) ... 98

2.5 ... Document-Processing Aids ... 99

2.5.1 ... Validation/Substitutions ... 99

2.5.2 ... Document Parking ... 101

2.5.3 ... Account Assignment Models ... 102

2.5.4 ... Recurring Entries ... 104

2.5.5 ... List of Transactions ... 106

2.6 ... Technical Reference ... 107

2.6.1 ... SAP Notes ... 107

2.6.2 ... Authorization Objects ... 108

2.6.3 ... Tables and Structures ... 109

2.7 ... Enhancements and Modifications ... 110

2.7.1 ... Business Transaction Events (BTE) ... 110

2.7.2 ... Business Add-Ins (BAdIs) ... 111

2.7.3 ... BAPIs ... 112

2.8 ... Summary ... 113

3 ... Customer Billing ... 115

3.1 ... Master Data and Pricing Procedures ... 116

3.1.1 ... Organizational Structure ... 116

3.1.2 ... Master Data ... 118

3.1.3 ... Pricing Procedures ... 122

3.2 ... Billing Types ... 124

3.2.1 ... Billing Type Configuration ... 124

3.2.2 ... Billing Type Determination ... 130

3.2.3 ... Billing Type Relevance ... 131

3.3 ... Other Configuration ... 133

3.3.1 ... GL Account Determination ... 134

3.3.2 ... Cost Center Assignment ... 137

3.3.3 ... Dunning Area Assignment ... 138

3.3.4 ... Output Determination ... 140

3.4 ... Billing Transactions ... 141

3.4.1 ... Processing Billing Documents ... 142

3.4.2 ... Cancellation of Billing Documents ... 147

3.4.3 ... Blocked Billing Documents ... 148

3.4.4 ... Document Flow ... 151

3.4.5 ... Transaction List ... 153

3.5 ... Technical Reference ... 154

3.5.1 ... SAP Notes ... 154

3.5.2 ... Authorization Objects ... 155

3.5.3 ... Tables and Structures ... 156

3.6 ... Enhancements and Modifications ... 156

3.6.1 ... Business Transaction Events (BTE) ... 157

3.6.2 ... Enhancements ... 157

3.6.3 ... Business Add-Ins (BAdIs) ... 158

3.6.4 ... BAPIs ... 159

3.7 ... Summary ... 160

4 ... Additional Billing Functionality ... 161

4.1 ... Down Payments ... 161

4.1.1 ... AR Down Payments ... 162

4.1.2 ... SD Down Payments ... 165

4.2 ... Billing Plans ... 166

4.2.1 ... Periodic Billing Plan ... 167

4.2.2 ... Milestone Billing Plan ... 171

4.2.3 ... Using Billing Plans ... 174

4.3 ... Resource-Related Billing ... 177

4.3.1 ... DIP Profile Configuration ... 178

4.3.2 ... Using Resource-Related Billing ... 183

4.4 ... Retroactive Billing ... 186

4.4.1 ... Retro Billing Process ... 186

4.4.2 ... Primary and Secondary Documents ... 188

4.5 ... Other Scenarios ... 190

4.5.1 ... POD Process ... 190

4.5.2 ... Intercompany Billing ... 192

4.5.3 ... Pro Forma Invoices ... 193

4.5.4 ... Billing Third-Party Orders ... 194

4.5.5 ... Consignment Billing ... 195

4.5.6 ... Cash on Delivery Process ... 197

4.5.7 ... Free-of-Charge Items ... 198

4.5.8 ... List of Transactions ... 199

4.6 ... Technical Reference ... 200

4.6.1 ... SAP Notes ... 200

4.6.2 ... Authorization Objects ... 201

4.6.3 ... Tables and Structures ... 202

4.7 ... Enhancements and Modifications ... 203

4.7.1 ... Enhancements ... 203

4.7.2 ... Business Add-Ins (BAdIs) ... 204

4.8 ... Summary ... 205

5 ... Incoming Payments ... 207

5.1 ... Entering Basic Information ... 208

5.1.1 ... Document Header Data ... 208

5.1.2 ... Bank Data ... 209

5.2 ... Selecting Open Items ... 210

5.2.1 ... Automatic Selection ... 211

5.2.2 ... Selecting Multiple Accounts ... 212

5.2.3 ... Additional Selections ... 213

5.2.4 ... Selection Based on a Payment Advice ... 214

5.3 ... Processing Open items ... 214

5.3.1 ... Selection Controls ... 215

5.3.2 ... Discount Processing ... 217

5.3.3 ... Partial Payments ... 218

5.3.4 ... Residual Items ... 219

5.4 ... Payment Differences ... 220

5.4.1 ... Post to a Customer Account ... 221

5.4.2 ... Post to a GL Account ... 222

5.4.3 ... Underpayment/Overpayment ... 223

5.5 ... Using Reason Codes ... 224

5.5.1 ... Definition of Reason Codes ... 224

5.5.2 ... Using Reason Codes ... 226

5.6 ... Simulate and Post ... 227

5.7 ... Additional Transactions ... 229

5.7.1 ... Incoming Payment Fast Entry ... 229

5.7.2 ... Payment Advice Processing ... 230

5.7.3 ... Transfer with Clearing ... 232

5.7.4 ... Reporting ... 233

5.7.5 ... List of Transactions ... 234

5.8 ... Technical Reference ... 234

5.8.1 ... SAP Notes ... 234

5.8.2 ... Authorization Objects ... 235

5.8.3 ... Tables and Structures ... 236

5.9 ... Enhancements and Modifications ... 237

5.9.1 ... Business Transaction Events (BTEs) ... 237

5.9.2 ... Business Add-Ins (BAdIs) ... 237

5.9.3 ... Enhancements ... 238

5.10 ... Summary ... 238

6 ... Dunning ... 239

6.1 ... Dunning Parameters ... 239

6.1.1 ... Dunning Area ... 240

6.1.2 ... Dunning Level ... 240

6.1.3 ... Dunning Grouping Key ... 241

6.1.4 ... Dunning Clerk ... 242

6.1.5 ... Dunning Key ... 243

6.1.6 ... Dunning Block ... 243

6.2 ... Dunning Procedure ... 244

6.2.1 ... Overview Screen ... 245

6.2.2 ... Dunning Levels ... 246

6.2.3 ... Minimum Amounts ... 248

6.2.4 ... Dunning Charges ... 249

6.2.5 ... Special GL Indicators ... 250

6.2.6 ... Dunning Texts ... 251

6.2.7 ... Dunning Notice ... 252

6.3 ... Dunning Run ... 253

6.3.1 ... Parameter Maintenance ... 253

6.3.2 ... Creating a Dunning Proposal ... 255

6.3.3 ... Changing a Dunning Proposal ... 256

6.3.4 ... Print Dunning Notices ... 257

6.4 ... Transactions ... 258

6.4.1 ... Dunning Data in Customer Master (FD02) ... 258

6.4.2 ... Legal Dunning ... 260

6.4.3 ... Individual Dunning Notices ... 261

6.4.4 ... Interest Calculation ... 262

6.4.5 ... Reporting ... 262

6.4.6 ... List of Transactions ... 264

6.5 ... Technical Reference ... 264

6.5.1 ... SAP Notes ... 264

6.5.2 ... Authorization Objects ... 265

6.5.3 ... Tables and Structures ... 266

6.6 ... Enhancements and Modifications ... 267

6.6.1 ... Business Transaction Events (BTE) ... 267

6.6.2 ... Enhancements ... 269

6.7 ... Summary ... 269

7 ... Credit Management ... 271

7.1 ... Credit Management Setup ... 271

7.1.1 ... Credit Control Area ... 272

7.1.2 ... Organization of Credit Data ... 274

7.1.3 ... Maintenance of Credit Limits ... 276

7.1.4 ... Other Credit Management Data ... 278

7.1.5 ... Credit Account ... 282

7.2 ... Simple Credit Check ... 283

7.3 ... Advanced Credit Management ... 284

7.3.1 ... Types of Credit Checks ... 285

7.3.2 ... Document Control ... 287

7.3.3 ... Credit Tolerances ... 287

7.3.4 ... Seasonal Factors ... 288

7.4 ... Processing Credit Blocks ... 288

7.4.1 ... Types of Information Available ... 289

7.4.2 ... Credit Blocks Display ... 289

7.4.3 ... Subsequent Actions ... 292

7.4.4 ... ABC Analysis ... 292

7.5 ... Transactions ... 293

7.5.1 ... Texts for Credit Management Texts (V.32) ... 294

7.5.2 ... Rebuild Credit Management Data (F.28) ... 294

7.5.3 ... Reorganization of Credit Management Data ... 295

7.5.4 ... A/R Summary ... 296

7.5.5 ... Posting Without Credit Check (AKOF) ... 296

7.5.6 ... Reporting ... 297

7.5.7 ... List of Transactions ... 298

7.6 ... Technical Reference ... 299

7.6.1 ... SAP Notes ... 299

7.6.2 ... Authorization Objects ... 300

7.6.3 ... Tables and Structures ... 301

7.7 ... Enhancements and Modifications ... 301

7.7.1 ... Business Transaction Events (BTE) ... 301

7.7.2 ... Enhancements ... 303

7.8 ... Summary ... 303

8 ... Tax Processing ... 305

8.1 ... Concepts and Configuration ... 306

8.1.1 ... Tax Procedure ... 306

8.1.2 ... Account Keys ... 308

8.1.3 ... Tax Codes ... 309

8.1.4 ... Tax Relevancy of Master Data ... 311

8.2 ... Tax Calculations ... 313

8.2.1 ... Tax Calculations in FI Documents ... 313

8.2.2 ... Tax Calculation in Sales Documents ... 315

8.2.3 ... Tax Exemptions ... 316

8.3 ... Tax Reporting ... 318

8.3.1 ... Line Item Reports ... 318

8.3.2 ... Tax Reports ... 319

8.3.3 ... Tax Returns ... 319

8.4 ... External Tax Software ... 321

8.4.1 ... Configuration ... 321

8.4.2 ... Processing ... 322

8.4.3 ... Reporting ... 323

8.5 ... Other Functionalities ... 324

8.5.1 ... GL Tax Accounts ... 324

8.5.2 ... Plants Abroad ... 325

8.5.3 ... List of Transactions ... 326

8.6 ... Technical Reference ... 327

8.6.1 ... SAP Notes ... 328

8.6.2 ... Authorization Objects ... 329

8.6.3 ... Tables and Structures ... 329

8.7 ... Enhancements and Modifications ... 330

8.7.1 ... Business Transaction Events (BTE) ... 330

8.7.2 ... Enhancements ... 331

8.7.3 ... Business Add-Ins (BAdIs) ... 332

8.7.4 ... BAPI ... 334

8.8 ... Summary ... 334

9 ... Revenue Recognition ... 335

9.1 ... Standard Revenue Recognition ... 336

9.1.1 ... Account Assignment Groups ... 336

9.1.2 ... GL Account Determination ... 337

9.2 ... Revenue Recognition Parameters ... 339

9.2.1 ... SD Item Categories ... 339

9.2.2 ... Revenue Recognition ... 341

9.2.3 ... Accrual Period Start ... 341

9.2.4 ... Revenue Distribution ... 342

9.2.5 ... Revenue Event ... 342

9.3 ... Time-Related Revenue Recognition ... 343

9.3.1 ... Time-Related Revenue Recognition Without a Billing Plan ... 344

9.3.2 ... Time-Related Revenue Recognition with a Periodic Billing Plan ... 344

9.3.3 ... Time-Related Revenue Recognition with a Milestone Billing Plan ... 345

9.4 ... Service-Related Revenue Recognition ... 346

9.4.1 ... Service-Related Revenue Recognition by Incoming Invoice ... 346

9.4.2 ... Service-Related Revenue Recognition by Proof of Delivery ... 347

9.4.3 ... Service-Related Revenue Recognition by Customer Acceptance Date ... 348

9.4.4 ... Service-Related Revenue Recognition by Customer-Specific Event ... 348

9.5 ... Transactions ... 349

9.5.1 ... Timing of Revenue Recognition ... 350

9.5.2 ... Processing Revenue List (VF44) ... 351

9.5.3 ... Revenue Cancellations (VF46) ... 354

9.5.4 ... Reporting and Monitoring ... 356

9.5.5 ... Adjustments and Corrections ... 357

9.5.6 ... List of Transactions ... 360

9.5.7 ... Implementation Considerations ... 361

9.6 ... Technical Reference ... 361

9.6.1 ... SAP Notes ... 361

9.6.2 ... Authorizations ... 363

9.6.3 ... Tables and Structures ... 363

9.7 ... Enhancements and Modifications ... 364

9.7.1 ... Business Transaction Events (BTE) ... 364

9.7.2 ... Business Add-Ins (BAdIs) ... 366

9.8 ... Summary ... 367

10 ... Periodic Processing ... 369

10.1 ... Month-End Processing ... 369

10.1.1 ... Outgoing Payments ... 370

10.1.2 ... Automatic Clearing ... 372

10.1.3 ... Accrual Processing ... 377

10.1.4 ... Foreign Currency Revaluation ... 383

10.1.5 ... Open/Close Posting Periods ... 386

10.2 ... Interest Calculation ... 387

10.2.1 ... Interest Indicators ... 388

10.2.2 ... Interest Terms ... 390

10.2.3 ... Posting and Printing ... 392

10.2.4 ... Interest Processing ... 393

10.3 ... Correspondence ... 395

10.3.1 ... Correspondence Types ... 395

10.3.2 ... Requesting Correspondence Types ... 397

10.3.3 ... Customer Statements ... 400

10.4 ... Year-End Processing ... 401

10.4.1 ... Balance Confirmation ... 402

10.4.2 ... Balance Carry Forward ... 405

10.5 ... Technical Reference ... 407

10.5.1 ... List of Transactions ... 407

10.5.2 ... SAP Notes ... 408

10.5.3 ... Authorizations ... 409

10.5.4 ... Tables and Structures ... 410

10.6 ... Enhancements and Modifications ... 411

10.6.1 ... Business Transaction Events (BTE) ... 411

10.6.2 ... Enhancements ... 412

10.6.3 ... Business Add-Ins (BAdIs) ... 412

10.7 ... Summary ... 413

11 ... Accounts Receivable Reporting ... 415

11.1 ... Line Item Display ... 415

11.1.1 ... Selection Variants ... 418

11.1.2 ... Layout Management ... 420

11.2 ... Standard Reports ... 422

11.2.1 ... Standard AR Reports ... 423

11.2.2 ... Customer Master List ... 425

11.2.3 ... AR Aging Report ... 426

11.2.4 ... Standard SD Reports ... 429

11.3 ... Drill-Down Reports ... 431

11.3.1 ... Form Definition ... 432

11.3.2 ... Report Definition ... 433

11.4 ... AR Evaluations ... 434

11.5 ... SAP Queries ... 437

11.5.1 ... User Groups ... 437

11.5.2 ... InfoSets ... 438

11.5.3 ... Queries ... 440

11.6 ... Technical Reference ... 442

11.6.1 ... SAP Notes ... 442

11.6.2 ... Authorizations ... 443

11.6.3 ... Tables and Structures ... 444

11.7 ... Enhancements and Modifications ... 445

11.7.1 ... Business Transaction Events (BTE) ... 445

11.7.2 ... Enhancements ... 446

11.8 ... Summary ... 446

12 ... Financial Supply Chain Management Overview ... 447

12.1 ... Credit Management ... 448

12.1.1 ... Organizational Structure ... 448

12.1.2 ... Credit Scoring ... 449

12.1.3 ... Credit Exposure Check ... 450

12.1.4 ... Comparison of functionality ... 452

12.2 ... Dispute Management ... 454

12.2.1 ... Dispute Case and Role Assignment ... 454

12.2.2 ... Processing a Dispute Case ... 456

12.2.3 ... Integration of Dispute Management ... 458

12.3 ... Collections Management ... 459

12.3.1 ... Collection Strategies ... 459

12.3.2 ... Collections Work Lists ... 461

12.3.3 ... Collections Activities ... 462

12.3.4 ... Collections Management Integration ... 463

12.4 ... Conclusion ... 464

... Appendices ... 467

A ... Technical Overview ... 469

A.1 ... Enhancements ... 469

A.2 ... Business Transaction Event (BTE) ... 474

A.3 ... Business Add-Ins (BAdIs) ... 479

A.4 ... Business APIs (BAPIs) ... 483

B ... SAP Authorizations ... 487

B.1 ... Authorization Objects ... 488

B.2 ... Profile Generator ... 491

B.3 ... Authorization Roles ... 495

B.4 ... List of Transactions ... 497

The Author ... 499

... Index ... 501