Managing Contacts with ACT! 2005

Description

"Managing Contacts with Act! X" is the perfect companion for any new and/or upgraded users. You'll learn all the new functionalities of the latest version of Act!, the world's best-selling contact manager. With hundreds of updates, and the first revision in seven years, there will be a lot to learn, whether you're a new user or an experienced user looking to upgrade! With many tips and callouts, this tutorial will guide you through all the features of this extensive database in an easy-to-understand manner so that you'll see results with managing your contacts in no time.

Introduction
Chapter 1: New Features
Chapter 2: Installation and Conversion
Chapter 3: Working with Contacts
Chapter 4: Companies and Divisions
Chapter 5: Lookups and Queries
Chapter 6: Contact List View
Chapter 7: Using Groups
Chapter 8: Scheduling Activities
Chapter 9: Opportunity Management
Chapter 10: Letters, Envelopes, and Labels
Chapter 11: Performing a Mail Merge
Chapter 12: Document and File Management
Chapter 13: Viewing and Composing E-mail
Chapter 14: Sending Mass E-mails
Chapter 15: Outlook Integration
Chapter 16: Internet Integration
Chapter 17: Reports
Chapter 18: Interface Customization
Chapter 19: Database Maintenance and Administrator Tools
Chapter 20: Database Creation and Design
Chapter 21: Synchronization
Chapter 22: Support and Troubleshooting
Appendix: ACT! Add-Ons