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Information Technology Roadmap for Professional Service Teams
The only book of its kind . . . the IT Roadmap is a plan of action for Professional Service Firms wary of jumping onto the information superhighway without a map of where they are going.
Read this book to:
*Take the mystery out of IT
*See how IT can save you precious time (i.e MONEY)
*Understand how IT applies
to your business
*Learn how to make your business tun more efficently than it ever has before
Introduction
Information
Technology
Roadmap
Step 1: What do you do?
Strengths
Weaknesses
Oppurtunities
Threats
Step 1 Review
Step 2: How do you do it?
Organization
-Resources
-Finances
-Data
Process Models
-Sales
-Marketing
-Service Delivery
-Human Resources
-Finance
-Information Technology
-Management
Step 2 Review
Step 3: Where is oyur business today?
Expenses
-Labour Expenses
-Technology Expenses
Revenue
Scorecards
Step 3 Review
Step 4: Where do you want your business to be?
Value Streams
-Stakeholders
-Customers
-Employees
Objectives
Step 4 Review
Step 5: How are you going to get your business there?
Strategy
-Solutions
IT Organization
Execution
-Scope
-Timing
-Costs
Tracking Your Journey
Travel Advisories
Step 5 Review
IT Roadmap in Review
Appendices
Appendix 1: Solution Profiles
Appendix 2: Pocket IT Roadmap Construction Guide
Appendix 3: Small Business Resources
Glossary
Index
List of Figures
List of Tables
References
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