Price: £9.12
Discount: 8%
RRP: 9.95
Description
This pocket-sized guide to best practice in IT Service Management explains the processes involved in the key areas of service support and service delivery management. The guidelines are applicable to all IT organisations irrespective of size or the technology in use.Published
01 Aug 2001
Publisher
THE STATIONERY OFFICE
ISBN
9780952470618
Pages
64
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