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IIS 6.0 Administrator's Pocket Consultant
Portable and precise, this pocket-sized guide delivers immediate answers for the day-to-day administration of Web servers running Microsoft Internet Information Services (IIS) 6.0. Zero in on core IIS support procedures and everyday tasks using quick-reference tables, step-by-step instructions, and lists. You get the focused, streamlined information
you need to solve problems and get the job done - whether you're at your desk or in the field! Get fast facts to: * Install Web and application server components * Learn core techniques for managing IIS * Configure Web sites, servers, and virtual directories * Customize Web content, including error messages and redirection * Manage Web applications, application pools, and Microsoft ASP.NET * Configure SMTP, POP3, and advanced messaging options * Implement security features - permissions, certificates, SSL * Monitor and optimize IIS performance * Manage IIS backups and metabase configurations
FEATURES:
* Provides fast facts and immediate reference for IT professionals working with Microsoft IIS 6.0
* Covers essential topics needed in performing day-to-day IIS administration tasks
* Delivers information in concise tables, easy-to-scan lists, and step-by-step instructions
* Pocket-size format puts the right information right at your fingertips
CONTENTS:
Acknowledgments xix
Introduction xxi
PART 1 MICROSOFT WINDOWS SERVER 2003 WEB ADMINISTRATION FUNDAMENTALS
1 Overview of Microsoft Web Services 3
Introducing IIS 6 4
IIS 6 Request Processing Architecture 4
IIS 6 Security Architecture 5
Additional IIS 6 Features 6
Choosing Appropriate Web Server Hardware 8
Choosing the Server Operating System 9
Working with IIS 6: What You Need to Know Right Now 10
Installing Web and Application Server Components and Default Sites 11
Installing Internet Services and Service-Related Accounts 14
Web Administration Tools and Techniques 16
Managing Resources with Key Administration Tools 16
Installing Administration Tools 17
Web Administration Techniques 18
2 Core IIS Administration 23
Understanding the IIS Architecture 23
Understanding and Using IIS 5 Isolation Mode 24
Understanding and Using Worker Process Isolation Mode 27
Working with IIS and URLs 29
IIS and Application Server Snap-In Essentials 32
Starting and Using the Internet Information Services (IIS) Manager Snap-In 32
Connecting to Other Servers 34
Starting, Stopping, and Restarting All Internet Services 35
Starting, Stopping, and Pausing Individual Resources 37
Rebooting IIS Servers 38
Managing IIS Services 39
Key IIS Services 40
Starting, Stopping, and Pausing IIS Services 40
Configuring Service Startup 41
Configuring Service Recovery 42
PART 2 WEB SERVER ADMINISTRATION
3 Configuring Web Sites and Servers 47
Web Site Naming and Identification 47
Understanding IP Addresses and Name Resolution 47
Understanding Web Site Identifiers 49
Hosting Multiple Sites on a Single Server 49
Checking the Computer Name and IP Address of Servers 52
Managing Global Web Site Properties 53
Creating Web Sites 54
Managing Web Site Properties 58
Configuring a Site's Home Directory 58
Configuring Ports, IP Addresses, and Host Names Used by Web Sites 59
Configuring Multiple Identities for a Single Web Site 61
Restricting Incoming Connections and Setting Time-Out Values 62
Configuring HTTP Keep-Alives 63
Managing Directories 64
Understanding Physical and Virtual Directory Structures 64
Creating Physical Directories 65
Creating Virtual Directories 66
Modifying Directory Properties 67
Renaming Directories 67
Deleting Directories 68
4 Customizing Web Server Content 69
Configuring Web Service Extensions 69
Using Web Service Extensions 70
Allowing and Prohibiting Web Service Extensions 71
Managing Web Content 71
Opening and Browsing Files 72
Modifying the IIS Properties of Files 72
Renaming Files 72
Deleting Files 73
Redirecting Browser Requests 73
Redirecting Requests to Other Directories or Web Sites 73
Redirecting All Requests to Another Web Site 74
Retrieving Files from a Network Share 75
Redirecting Requests to Applications 76
Customizing Browser Redirection 77
Customizing Web Site Content and HTTP Headers 79
Configuring Default Documents 79
Configuring Document Footers 79
Using Content Expiration and Preventing Browser Caching 80
Using Custom HTTP Headers 82
Using Content Ratings 83
Customizing Web Server Error Messages 83
Understanding Status Codes and Error Messages 84
Managing Custom Error Settings 87
Using MIME and Configuring Custom File Types 89
Understanding MIME 89
Viewing and Configuring MIME Types for All Web Sites on a Server 91
Viewing and Configuring MIME Types for Individual Sites and Directories 92
Additional Customization Tips 93
Using Update Sites to Manage Outages 93
Using Jump Pages for Advertising 95
Handling 404 Errors and Preventing Dead Ends 95
5 Running IIS Applications 97
Essentials for Working with IIS Applications 98
Understanding ISAPI Applications 98
Understanding ASP Applications 100
Understanding ASP.NET Applications 102
Defining Custom Applications 104
Using and Running Applications 105
Managing Custom IIS Applications 109
Creating Applications 110
Configuring Application Mappings and Caching 111
Managing Session State 115
Controlling Application Buffering 117
Setting Parent Paths, Default ASP Language, and ASP Script Time-Out 118
Enabling and Disabling Application Debugging 119
Configuring Application Error Messages 119
Unloading IIS 5 Isolated Applications 120
Deleting IIS Applications 120
Managing Custom ISAPI Filters 120
Viewing and Configuring Global Filters 120
Viewing and Configuring Local Filters 121
6 Managing ASP.NET, Application Pools, and Worker Processes 123
Managing ASP.NET 123
Installing ASP.NET 123
Running Side-by-Side ASP.NET Configurations 125
Defining ASP.NET Directory Structures and Applications 126
Working with the Assembly Cache 128
Deploying ASP.NET Applications 129
Uninstalling ASP.NET Versions 129
Working with Application Pools 130
Creating Application Pools 131
Assigning Applications to Application Pools 132
Configuring Application Pool Identities 132
Starting, Stopping, and Recycling Worker Processes Manually 134
Configuring Multiple Worker Processes for Application Pools 136
Configuring Worker Process Recycling 138
Recycling Automatically by Time and Number of Requests 138
Recycling Automatically by Memory Usage 140
Maintaining Application Health and Performance 141
Configuring CPU Monitoring 141
Configuring Failure Detection and Recovery 142
Shutting Down Idle Worker Processes 144
Limiting Request Queues 145
7 Managing Web Server Security 147
Managing Windows Security 147
Working with User and Group Accounts 148
IIS User and Group Essentials 148
Working with File and Folder Permissions 154
Working with Group Policies 158
Managing IIS Security 164
Setting Web Server Permissions 164
Configuring Distributed Authoring and Versioning 168
Setting Authentication Modes 170
Configuring IP Address and Domain Name Restrictions 174
More Tips for Enhancing Web Server Security 176
Using Firewalls 176
Renaming the Administrator Account 177
Disabling the Default Web Site 177
Disabling Remote Administration from the Web 177
Disabling Directory Browsing 178
Creating Legal Notices 178
Applying Service Packs, Hot Fixes, and Templates 178
Checking for Malicious Input in Forms and Query Strings 180
Removing Unused Application Mappings 181
8 Managing Microsoft Certificate Services and SSL 183
Understanding SSL 183
Using SSL Encryption 183
Using SSL Certificates 185
Understanding SSL Encryption Strength 186
Working with Microsoft Certificate Services 187
Understanding Certificate Services 187
Installing Certificate Services 189
Accessing Certificate Services in a Browser 191
Starting and Stopping Certificate Services 193
Backing Up and Restoring the CA 194
Configuring Certificate Request Processing 196
Approving and Declining Pending Certificate Requests 197
Generating Certificates Manually in the Certification Authority Snap-In 198
Revoking Certificates 198
Reviewing and Renewing the Root CA Certificate 200
Creating and Installing Certificates 201
Creating Certificate Requests 202
Submitting Certificate Requests to Third-Party Authorities 205
Submitting Certificate Requests to Certificate Services 207
Processing Pending Requests and Installing Site Certificates 209
Deleting Pending Certificate Requests 209
Working with SSL 210
Configuring SSL Ports 210
Adding the CA Certificate to the Client Browser's Root Store 212
Confirming that SSL Is Correctly Enabled 213
Resolving SSL Problems 214
Managing Site Certificates in the IIS Snap-In 215
Viewing and Modifying Issued Certificates 215
Renewing, Removing, and Replacing Certificates 217
Exporting Site Certificates 217
Ignoring, Accepting, and Requiring Client Certificates 218
Requiring SSL for All Communications 219
PART 3 ESSENTIAL SERVICES ADMINISTRATION
9 Managing FTP Servers 223
Understanding FTP 223
FTP Essentials 223
Controlling FTP Server Access 224
Working with FTP Sessions 225
FTP Site Naming and Identification 228
FTP User Isolation for Busy Upload Sites 228
FTP Site Operators 230
Managing Global FTP Service Properties 230
Creating FTP Sites 231
Creating Non-Isolated FTP Sites 231
Creating Isolated FTP Sites Without Active Directory 234
Creating Isolated FTP Sites with Active Directory 235
Managing FTP Sites 236
Configuring an FTP Site's Home Directory 236
Configuring Ports and IP Addresses Used by FTP Sites 237
Restricting Incoming Connections and Setting Time-Out Values 238
Creating Physical Directories for FTP Sites 239
Creating Virtual Directories for FTP Sites 240
Redirecting Requests to a Network Share 241
Setting the Directory Listing Style 242
Setting Banner, Welcome, Exit, and Maximum Connections Messages 242
Managing FTP User Sessions 243
Viewing FTP User Sessions 243
Viewing the Total Number of Connected Users 244
Terminating FTP User Sessions 245
Managing FTP Server Security 245
Managing Anonymous Connections 246
Configuring Windows Permissions on FTP Servers 248
Configuring FTP Server Permissions 248
Configuring IP Address and Domain Name Restrictions 251
10 Configuring and Maintaining E-Mail Services 253
Using Mail Services 253
Understanding E-Mail Domain Usage 254
Understanding the Mail Root 256
Understanding Mail Processing 257
Starting, Stopping, and Pausing E-Mail Services 258
Core SMTP Administration 259
Creating SMTP Virtual Servers 260
Configuring Ports and IP Addresses Used by SMTP Servers 261
Configuring Multiple Identities for SMTP Virtual Servers 263
Monitoring SMTP Virtual Server Health 264
Managing User Sessions 264
Configuring SMTP Service Domains 265
Viewing Configured Service Domains 265
Working with Local Domains 266
Working with Remote Domains 268
Configuring Smart Hosts for Remote Domains 273
Renaming and Deleting SMTP Service Domains 274
Core POP3 Administration 275
Configuring POP3 E-Mail Client and Server Authentication 275
Configuring POP3 Port Settings 278
Configuring the POP3 Root Mail Directory 278
Working with POP3 Domains 279
Working with Mailboxes 282
11 Advanced E-Mail Service Configuration Options 287
Securing Incoming Connections 287
Securing Access by IP Address, Subnet, or Domain 287
Controlling Secure Communications for Incoming Connections 289
Controlling Authentication for Incoming Connections 290
Restricting Incoming Connections and Setting Time-Out Values 291
Securing Outgoing Connections 292
Configuring Outbound Security 293
Controlling Outgoing Connections 294
Configuring Outgoing Message Limits for SMTP 295
Handling Non-Delivery, Bad Mail, and Unresolved Recipients 297
Setting and Removing Relay Restrictions 297
Managing Message Delivery 299
Setting Outbound Retry Intervals, Delay Notification, and Expiration Time-Out 299
Setting Message Hop Count 301
Setting Domain Name Options 302
Configuring Reverse DNS Lookups 303
Routing Outgoing Messages to Smart Hosts 304
12 Administering the Indexing Service 305
Getting Started with the Indexing Service 306
Using the Indexing Service 306
Indexing Service Essentials 308
Searching Catalogs 312
Core Indexing Service Administration 313
Setting Web Resources to Index 313
Viewing and Creating Catalogs 314
Viewing Indexing Status 316
Starting, Stopping, and Pausing the Indexing Service 317
Setting Indexing Service Properties 317
Optimizing Indexing Service Performance 319
Managing Catalogs 321
Viewing Catalog Properties and Directories Being Indexed 322
Adding Physical Directories to a Catalog 322
Forcing Full and Incremental Directory Rescans 323
Starting, Stopping, and Pausing Individual Catalogs 324
Merging Catalogs 325
Specifying Web or NNTP Sites to Include in Catalogs 325
Testing Catalogs with Queries 326
Finding and Resolving Catalog Problems 327
Limiting or Preventing File and Directory Indexing 328
PART 4 PERFORMANCE, OPTIMIZATION, AND MAINTENANCE
13 Performance Tuning and Monitoring 331
Monitoring IIS Performance and Activity 331
Why Monitor IIS? 331
Getting Ready to Monitor 332
Monitoring Tools and Resources 333
Detecting and Resolving IIS Errors 334
Examining the Access Logs 334
Examining the Windows Event Logs 335
Monitoring IIS Performance 338
Choosing Counters to Monitor 339
Creating and Managing Performance Logs 344
Replaying Performance Logs 349
Configuring Alerts for Performance Counters 350
Tuning Web Server Performance 352
Monitoring and Tuning Memory Usage 352
Monitoring and Tuning Processor Usage 356
Monitoring and Tuning Disk I/O 358
Monitoring and Tuning Network Bandwidth and Connectivity 359
14 Tracking User Access and Logging 363
Tracking Statistics: The Big Picture 363
Working with the NCSA Common Log File Format 365
Working with the Microsoft IIS Log File Format 369
Working with the W3C Extended Log File Format 370
Working with ODBC Logging 373
Working with Centralized Binary Logging 374
Understanding Logging 375
Configuring Logging for HTTP, SMTP, and FTP 377
Configuring NCSA Common Log File Format 377
Configuring Microsoft IIS Log File Format 378
Configuring W3C Extended Log File Format 380
Configuring ODBC Logging 382
Configuring Centralized Binary Logging 386
Disabling Logging 386
15 IIS Optimization and the Metabase 387
Strategies for Improving IIS Performance 387
Removing Unnecessary Applications and Services 387
Optimizing Content Usage 388
Optimizing ISAPI, ASP, and ASP.NET Applications 390
Optimizing IIS Caching, Queuing, and Pooling 391
Configuring Automatic Restarts of IIS 393
Managing IIS Registry Settings 394
Working with the Registry 394
Controlling IIS Through the Registry 395
Controlling the Indexing Service Through the Registry 396
Controlling Secure Sockets Layer Through the Registry 398
Managing IIS Metabase Settings 398
Examining and Editing the Metabase 398
Modifying Metabase Properties 401
Scripting the Metabase 403
16 IIS Backup & Recovery 407
Backing Up the IIS Configuration 407
Understanding IIS Configuration Backups 408
Understanding IIS Metabase History 409
Creating IIS Configuration Backups 410
Restoring IIS Server Configurations 411
Rebuilding Corrupted IIS Installations 412
Restoring Site Configurations 413
Restoring Virtual Directory Configurations 414
Restoring Application Pool Configurations 414
Deleting Server Backup Configurations 415
Backing Up and Recovering Server Files 415
Setting Default Options for Backup 417
Backing Up Server Files 419
Recovering Server Files 422
INDEX 425
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