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Outlook 2002 Step by Step
Experience learning made easy - and quickly teach yourself how to manage your work day and communications using Microsoft Outlook Version 2002. With STEP BY STEP, you can take just the lessons you need, or work from cover to cover. Either way, you drive the instruction - building and practicing the skills you need, just when you need them! * Master
the tools for creating and managing your e-mail, calendar, contacts, and tasks * Organize, personalize, and add rich formatting to e-mail messages * Send instant messages, MSN Hotmail, and newsgroup messages - straight from Outlook * View team and conference room schedules to set up meetings * Share your calendar over the Internet confidently and securely * Prepare for the Microsoft Office User Specialist (MOUS) exam
The included CD-ROM contains practice files that are tightly integrated with the book's lessons, plus movie-style demonstrations of key procedures
The book's modular structure lets you either complete the full course or select individual lessons to learn just the skills you need - at your own pace and convenience
STEP BY STEP titles offer ideal training for both self-paced and instructor-led learning
What's new in Outlook 2002
Getting Help
Using the book's CD-ROM
Conventions and Features
MOUS Objectives
Taking a MOUS exam
1 Working With E-Mail
2 Managing E-Mail Messages
3 Customising and Organising E-Mail Messages
4 Managing your Calander
5 Scheduling and Managing Meetings
6 Creating and Organising a List of Contacts
7 Creating and Organising Tasks
8 Creating and Organising Notes
9 Using the Journal
10 Using Outlook with Other Programs
11 Sharing Information and Working Offline
12 Sending Newsgroup and Instant Messages
13 Configuring and Customising Outlook
Glossary
Index
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