Designing & Engineering Time: The Psychology Of Time Perception In Software

Description

Build Applications, Websites, and Software Solutions that Feel Faster, More Efficient, and More Considerate of Users' Time!

time. Now, drawing on the nearly 40 years of human computer interaction research - including his own pioneering work - Dr. Steven Seow presents state-of-the-art best practices for reflecting users' subjective perceptions of time in your applications and hardware.

Designing and Engineering Time is for every technology developer, designer, engineer, architect, usability specialist, manager, and marketer. Using its insights and techniques, technical and non-technical professionals can work together to build systems and applications that provide far more value - and create much happier users.

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<P style="MARGIN: 0px Steven C. Seow has a unique combination of experience in both experimental psychology and software usability. He joined Microsoft as a User Researcher after completing his Ph.D. in Experimental Psychology at Brown University with a research focus on human timing and information theory models of human performance. Seow holds Bachelor's and Master's Degrees in Forensic Psychology from John Jay College of Criminal Justice, and wrote his master's thesis on distortions in time perception. For more information about Steven Seow and his research, visit his website at "http://www.stevenseow.com/ www.StevenSeow.com .

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CONTENTS:

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii

Chapter 1 Designing and Engineering Time . . . . . . . . . . . .. . . 1

Chapter 2 Perception and Tolerance . . . . . . . . . . . . . . . . . . 15

Chapter 3 User and System Response Times . . . . ... . . . . . . 33

Chapter 4 Responsiveness . . . . . . . . . . . . . . . . . . . . . . . . . 49

Chapter 5 Detecting Timing Differences . . . . . . . . . . . . . . . .65

Chapter 6 Progress Indication . . . . . . . . . . . . . . . . . . . . . . . 79

Chapter 7 Expressing Time . . . . . . . . . . . . . . . . . . . . . . . . .97

Chapter 8 User Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Chapter 9 Testing Time . . . . . .. . . . . . . . . . . . . . . . . . . . . .127

Chapter 10 Techniques . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Chapter 11 Violations . . . . . . .. . . . . . . . . . . . . . . . . . . . . . 171

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193