CTS Certified Technology Specialist Official Exam Guide

Description

A complete CTS Exam Study System

Published with InfoComm International, CTS Certified Technology Specialist Exam Guide offers comprehensive coverage of all objectives on the InfoComm Certified Technology Specialist exam--the leading internationally recognized audiovisual (AV) certification. This authoritative resource includes learning objectives at the beginning of each chapter, best practices, checklists, diagrams, photos, practice exam questions, and in-depth explanations. Designed to help you pass the exam with ease, this definitive volume also serves as an essential on-the-job reference.

CD-ROM includes:
* One complete practice exam
* E-book, with bonus AV Essentials content
* Bonus practice exam available for download (with free online registration)

Covers all CTS exam objectives, including how to:
* Conduct a site survey
* Gather customer information
* Evaluate and recommend changes to a site environment
* Develop a functional AV scope
* Design, provide, and sell AV solutions
* Conduct a vendor selection process
* Market AV technologies
* Operate AV solutions
* Conduct maintenance activities
* Manage AV business operations
* Manage AV projects and personnel
* Conduct estimating, purchasing, and job costing activities
* Troubleshoot and repair AV solutions

InfoComm International is the leading nonprofit association serving the professional information communications industry worldwide.

Sven Lourik is a Washington, D.C. area writer and consultant specializing in training development, human performance management, and information support.

CONTENTS:

Part I: The CTS Exam
 Chapter 1: What is the Certified Technology Specialist Exam?
  Chapter 2: Preparing for the CTS Exam
  Part II: Creating AV Solutions
 Chapter 3: Conduct a Site Survey
  Chapter 4: Gather Customer Information
  Chapter 5: Evaluate a Site Environment
  Chapter 6: Recommend Changes to a Site Environment
  Chapter 7: Develop a Functional AV Scope
  Chapter 8: Design an AV Solution
  Chapter 9: Sell an AV Solution
  Chapter 10: Conduct a Vendor Selection Process
 Chapter 11: Market AV Technologies
  Chapter 12: Provide AV Solutions
Part III: Operating and Maintaining AV Solutions
Chapter 13: Operating an AV Solution
 Chapter 14: Conducting Maintenance Activities
 Chapter 15: Managing AV Business Operations
 Part IV: Conducting AV Management Activities
 Chapter 16: Managing an AV Project
  Chapter 17: Managing AV Personnel
  Chapter 18: Creating Estimates for AV Activities
  Chapter 19: Purchasing AV Materials and Supplies
 Chapter 20: Performing Job Costing Activities
Part V: Servicing AV Solutions
 Chapter 21: Troubleshoot AV solutions
  Chapter 22: Repair AV Solutions
Color Insert
AP: Appendices
Appendix A: About the CD
Appendix B: Essentials of AV Technology
 Glossary